Workplace Listening and Non-Verbal Communication: Videos

10 Key Points To Improve Workplace Listening and Non-Verbal Communication

1. Respect the speaker while they are expressing their point
2. Be involved with the speaker, but do not interrupt
3. Minimize all possible internal/external distractions
4. Differentiate and identify facts and beliefs
5. Clarify with questions and paraphrasing
6. Take notes to help retain information presented
7. Read body language and facial expressions in context
8. Ensure you are well groomed, neat and appropriately dressed
9. Be punctual to all meetings and appointments
10. Be aware of cultural differences and customs

Tuesday, November 25, 2008

Videos

“How to interpret body language” presented by HOWCAST (total time: 2:32)
http://www.howcast.com/videos/10608-How-To-Interpret-Body-Language

“How to listen to music with your whole body” (total time: 32:08)
http://www.ted.com/index.php/talks/evelyn_glennie_shows_how_to_listen.html

"How to listen effectively in the workplace" (total time 1:31)
http://video.aol.com/video-detail/workplace-etiquette-and-advice-how-to-listen-effectively-the-work-place/4285429147/?icid=VIDURVHOV09

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