10 Key Points To Improve Workplace Listening and Non-Verbal Communication

  • 1. Respect the speaker while they are expressing their point
  • 2. Be involved with the speaker, but do not interrupt
  • 3. Minimize all possible internal/external distractions
  • 4. Differentiate and identify facts and beliefs
  • 5. Clarify with questions and paraphrasing
  • 6. Take notes to help retain information presented
  • 7. Read body language and facial expressions in context
  • 8. Ensure you are well groomed, neat and appropriately dressed
  • 9. Be punctual to all meetings and appointments
  • 10. Be aware of cultural differences and customs

Tuesday, November 25, 2008

Slideshow (Microsoft PowerPoint Presentation)

Here is a useful Powerpoint presentation addressing the main topics of our website in a easy to follow format (6x6)

Feel free to download the presentation or the PDF version of the printable slides.

Power Point Presentation
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Click below to download the PDF printable version of this presentation (5 pages, 13 slides)
DOWNLOAD FILE
Click below to download the Microsoft Powerpoint version of this presentation (13 slides)
DOWNLOAD FILE
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