10 Key Points To Improve Workplace Listening and Non-Verbal Communication

  • 1. Respect the speaker while they are expressing their point
  • 2. Be involved with the speaker, but do not interrupt
  • 3. Minimize all possible internal/external distractions
  • 4. Differentiate and identify facts and beliefs
  • 5. Clarify with questions and paraphrasing
  • 6. Take notes to help retain information presented
  • 7. Read body language and facial expressions in context
  • 8. Ensure you are well groomed, neat and appropriately dressed
  • 9. Be punctual to all meetings and appointments
  • 10. Be aware of cultural differences and customs

Sunday, November 30, 2008

10 Key Points to Improve Workplace Listening

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1 comment:

Unknown said...

In many organizations, people are using various mode of communication so that they can deliver the exact meaning which the speaker wants to speak and the listener wants to listen.It may be because of this reason, many business owners are using call routing in Australia to communicate with their customers and clients.

November 20, 2013 at 10:36 PM

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